To end a rental, you need to:
- Be within the boundaries of our area of operation
- Place the scooter on the stand
- Place helmets and gloves in the helmet box
- Insert the key chip into the holder provided (Schwalbe)
Then firmly press down on the helmet box to close it and click on "End rental" in the app. When you hear the clicking sound, the helmet box has been successfully locked and your rental has ended. You will then receive a confirmation email with all of the details of your rental.
You can't finish your rent? Alternatively enter a keyword for your problem at the top in the search function or please contact our customer service.