Select a scooter in the emmy App and click on "Reserve now" (free for 15 minutes) in the detailed view. When you reach the scooter, click on "Start Rental" to open the helmet box of your scooter. The helmet box will then make a typical clicking sound and the scooter is ready for you to ride.
The helmet box isn’t opening or you cannot start the scooter? Alternatively enter a keyword for your problem at the top of the search function.