What if the customer service is not available by phone? Our customer service is available for you 24/7: + 49 030 2201 2440. If you still can't reach anybody, just send us an e-mail to email@example.com and we will answer you as soon as possible! Related articles How do I report a damage (before departure)? How much is the fish? Is the scooter’s ignition on? Where and how do I park correctly?