If you notice any damage to your moped, please click on "Report Damage" in the app. There you will find an overview of the damage that has already been reported for the moped. If the damage you have discovered is not yet listed, please select the appropriate damage report or add a personal comment and click on "Submit".
In case of damage related to vehicle safety and any other urgent matters, please call us immediately at: + 49 030 2201 2440